If you would like to return an item for store credit or exchange, please visit https://dsculptingcurves.loopreturns.com/#/ to file your return. The process is quick and simple. You will be guided through the steps online. Just make sure you have your order number and the email used at checkout.
Dsculptingcurves does not issue store credit for the original shipping charges
Customers have 30 days from the fulfillment date to return item(s) for store credit or exchange.
- Returned items must be unused, unworn, unwashed and must have all accompanying tags/packaging. NO EXCEPTIONS.
- We DO NOT provide refunds.
All shipping costs for returns must be covered by the customer. Shipping costs are as follows:
- $5.99 for returns when store credit is requested. The shipping label for the return will be provided by us.
- $9.99 for exchanges and ‘Shop Now’. (If you select the ’Shop Now’ option you will receive store credit and be redirected to the website to make a purchase immediately.) This covers the cost of returning your item(s) and shipping out your exchange or new product.
If your order arrived incorrectly or defective, please send us an email first with your contact information, order # and photos of the item(s) received to Dsculpting.firstname.lastname@example.org
- If an item is incorrect or defective, it is eligible for replacement strictly within the 5 day period, so please inspect your items immediately.
- Finale Sale Items: All items ending in $.00, .96, .97, .98 are NON- REFUNDABLE or exchanged by store credit. These items do not qualify to be returned through our loop returns portal; if one of these items is returned, we will not be able to process them.
- Please wait for Loop Return Portal to approve before sending your return. Otherwise, it will not be accepted, and no store credit will be issued.
Returns will only be processed once we receive the package.
Dsculptingcurves reserves the right to deny a return if any of these conditions are not met.